Betty Mwangi-Thuo
Betty Mwangi-Thuo

General Manager, Financial Services, Safaricom – Kenya


Betty joined Safaricom in December 2007 as Head of Division charged with managing the New Products Division comprising M-PESA business and GSMA projects. She was promoted to Chief Officer New Products Division in October 2008 with the additional responsibility for Safaricom’s Value Added Service which championed product innovation and new product roadmap.
Betty Mwangi-Thuo is currently the General Manager of Financial Services business unit which oversees M-PESA, the globally acclaimed mobile money transfer service.
Ms. Mwangi has over 13 years’ experience in the telecommunications industry. Prior to joining Safaricom she was Chief Marketing Officer at Afsat Communications Ltd, responsible for developing and managing the distributor network for the iWay business in 26 African countries. She also worked with GlaxoSmithKline for 5 years in various management positions that culminated in Demand and Special Projects Management for the East African business and Interoperability for Africa and Middle East.
Ms. Mwangi is a Kenyan citizen and has a B. Eng (Hons) in Electrical and Electronic Engineering from the Victoria University of Manchester and also has an MBA from the University of Leicester – both in the UK. She is also a Chartered Marketer and a member of the Chartered Institute of Marketing.
In June 2010, Betty was featured by MCI (Mobile Communications International) as one of the top 10 women in mobile globally and in August 2011 and 2013, she was recognized as one of the TOP 10 African Women in ICT by the ITNewsAfrica.
In December 2011, Betty was recognized for her contribution to Kenya’s Information Communications Technology (ICT) sector by His Excellency the President of Kenya, Hon. Mwai Kibaki who awarded her the prestigious State honours of the Moran of the Order of the Burning Spear (MBS)

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